Welcome to the second part of the Q&A session with our experts, Tom Hall and Alex Biushkin! Today, they are addressing your questions and concerns regarding SafeDNS home products.

HOME USERS


Q:
Do you have a home product?

A: Sure, we offer two plans for home use: Safe Home and Safe Family. Both plans provide you with the possibility to use the service for an unlimited number of users, have access to Wi-Fi router filtering support, and receive internet usage statistics. Also, both plans guarantee 24/7 support.


Q:
Is there a home plan that will force a safe search on Google?

A: Force Safe Search is an additional option available on home plans. It can be turned on in the following way: Settings > Advanced. With this option enabled, all requests to Google or other search engines will be forced to use the Safe Search filter.


Q:
Will SafeDNS allow me to block platforms like Discord (both app and website), adult content sites, etc.?

A: Yes, sure! Just choose which category exactly you want to block in the Categories section. Also, you can restrict access to all the domains associated with a specific service in the App Blocker section with a single click.


Q:
All I need is something to block pornography and violence on my home Wi-Fi server. Will the SafeHome plan work? Or do I need the SafeFamily plan?

A: The Safe Home plan will be quite enough for you to filter inappropriate content. Safe Family will suit you as well, it offers a few more features: Agent support; the App Blocker Feature, which allows you to block a certain app or ecosystem without blocking the whole category; and the Internet Schedule, which helps you to flexibly manage Internet access depending on the time.


Q:
I’m trying out SafeDNS Home and have set up filtering on my router. I am also using the Safe Search option. The filtering is working well, but when I activate it, my Amazon Alexa devices on the network will not operate, although they are connected to Wi-Fi. Is there a particular setting in the filter options to stop this from happening?

A: The first option here is to add the domains of a needed service to the Allowlist, which is on the main menu. But if we talk about this particular case, you should know that Amazon Alexa is categorized as Computers & Internet (which can be found in the General Sites section). You can keep this category unblocked to always have access to the service.

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About SafeDNS

SafeDNS breathes to make the internet safer for people all over the world with solutions ranging from AI & ML-powered web filtering, cybersecurity to threat intelligence. Moreover, we strive to create the next generation of safer and more affordable web filtering products. Endlessly working to improve our users' online protection, SafeDNS has also launched an innovative system powered by continuous machine learning and user behavior analytics to detect botnets and malicious websites.