{"id":105031,"date":"2025-02-21T11:40:44","date_gmt":"2025-02-21T03:40:44","guid":{"rendered":"https:\/\/v2catalog.com\/?p=105031"},"modified":"2025-02-21T11:46:14","modified_gmt":"2025-02-21T03:46:14","slug":"itsm-%e5%a6%82%e4%bd%95%e6%94%b9%e5%96%84%e6%bc%8f%e6%b4%9e%e7%ae%a1%e7%90%86","status":"publish","type":"post","link":"https:\/\/v2catalog.com\/zh\/itsm-%e5%a6%82%e4%bd%95%e6%94%b9%e5%96%84%e6%bc%8f%e6%b4%9e%e7%ae%a1%e7%90%86\/","title":{"rendered":"ITSM \u5982\u4f55\u6539\u5584\u6f0f\u6d1e\u7ba1\u7406"},"content":{"rendered":"\t\t
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\u4e86\u89e3\u4ec0\u9ebc\u662f\u6f0f\u6d1e\u7ba1\u7406<\/strong><\/span><\/p>

\u73fe\u4ee3 IT \u74b0\u5883\u4e2d\u6f0f\u6d1e\u7ba1\u7406\u7684\u5b9a\u7fa9\u548c\u91cd\u8981\u6027<\/strong><\/p>

\u6f0f\u6d1e\u7ba1\u7406\u5df2\u6210\u70ba\u5404\u898f\u6a21\u548c\u7522\u696d\u4f01\u696d\u7684\u91cd\u4e2d\u4e4b\u91cd\u3002\u539f\u56e0\u5f88\u7c21\u55ae\uff1a\u7db2\u7d61\u5a01\u8105\u65e5\u76ca\u8907\u96dc\uff0c\u4efb\u4f55\u672a\u7d93\u7ba1\u7406\u7684\u6f0f\u6d1e\u90fd\u5982\u540c\u70ba\u6f5b\u5728\u653b\u64ca\u655e\u958b\u5927\u9580\u3002<\/p>

\u4f46\u7a76\u7adf\u4f55\u8b02\u6f0f\u6d1e\u7ba1\u7406\uff1f<\/p>

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\u00a0<\/p>

\u6f0f\u6d1e\u7ba1\u7406\u751f\u547d\u9031\u671f\u7684\u4e3b\u8981\u968e\u6bb5<\/strong><\/span><\/p>

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  • \u6383\u63cf\u548c\u8b58\u5225\uff1a<\/strong>\u4f7f\u7528\u7279\u5b9a\u5de5\u5177\u5075\u6e2c IT \u7cfb\u7d71\u4e2d\u7684\u6f0f\u6d1e<\/li>
  • \u8a55\u4f30\uff1a<\/strong>\u5206\u6790\u6f0f\u6d1e\uff0c\u4ee5\u78ba\u5b9a\u5176\u56b4\u91cd\u7a0b\u5ea6\u548c\u5c0d\u57fa\u790e\u67b6\u69cb\u7684\u6f5b\u5728\u5f71\u97ff<\/li>
  • \u512a\u5148\u6392\u5e8f\uff1a<\/strong>\u6839\u64da\u6f0f\u6d1e\u7684\u56b4\u91cd\u6027\u9032\u884c\u5206\u985e\uff0c\u8b93 IT \u5718\u968a\u80fd\u512a\u5148\u8655\u7406\u6700\u56b4\u91cd\u7684\u5a01\u8105<\/li>
  • \u89e3\u6c7a\u65b9\u6848\uff1a<\/strong>\u63a1\u53d6\u7cfe\u6b63\u63aa\u65bd\uff0c\u4f8b\u5982\u61c9\u7528\u4fee\u88dc\u7a0b\u5f0f\u6216\u66f4\u5168\u9762\u7684\u6f0f\u6d1e\u7de9\u89e3\u63aa\u65bd<\/li>
  • \u9a57\u8b49\u548c\u6301\u7e8c\u76e3\u63a7\uff1a<\/strong>\u4fee\u5fa9\u6f0f\u6d1e\u5f8c\uff0c\u6301\u7e8c\u76e3\u63a7\u4ee5\u78ba\u4fdd\u6f0f\u6d1e\u4e0d\u518d\u767c\u751f\u3002\u6f0f\u6d1e\u7ba1\u7406\u4e0d\u61c9\u53ea\u662f\u61c9\u6025\u63aa\u65bd\uff0c\u800c\u61c9\u6574\u5408\u5230\u65e5\u5e38\u696d\u52d9\u6d41\u7a0b\u4e2d<\/li><\/ul>

    \u00a0<\/p>

    ITSM \u6d41\u7a0b\u5982\u4f55\u6539\u5584\u6f0f\u6d1e\u7ba1\u7406<\/strong><\/span><\/p>

    IT \u670d\u52d9\u7ba1\u7406\uff08ITSM\uff09\u6d41\u7a0b\u5c0d\u65bc\u6539\u5584\u6f0f\u6d1e\u7ba1\u7406\u81f3\u95dc\u91cd\u8981\u3002\u5177\u9ad4\u4f86\u8aaa\uff0c\u70ba\u4ec0\u9ebc\uff1f<\/p>

    \u56e0\u70ba ITSM \u6d41\u7a0b\u80fd\u5c07 IT \u71df\u904b\u8207\u5b89\u5168\u5be6\u52d9\u6709\u6548\u6574\u5408\uff0c\u81ea\u52d5\u57f7\u884c\u8a31\u591a\u91cd\u8907\u6027\u4efb\u52d9\uff0c\u4e26\u6539\u5584\u5b89\u5168\u5718\u968a\u548c IT \u5718\u968a\u4e4b\u9593\u7684\u5354\u4f5c\u3002\u6b64\u5916\uff0cITSM \u6d41\u7a0b\u5141\u8a31\u7cbe\u78ba\u8ffd\u8e64\u6574\u500b\u6f0f\u6d1e\u751f\u547d\u9031\u671f\uff08\u5f9e\u8b58\u5225\u5230\u89e3\u6c7a\uff09\uff0c\u6700\u7d42\u63d0\u9ad8\u7ba1\u7406\u7684\u6548\u7387\u548c\u6548\u76ca\u3002\u5982\u4f55\u555f\u7528\u548c\u57f7\u884c\u9019\u4e9b\u6d41\u7a0b\uff1f\u53ef\u4ee5\u900f\u904e\u591a\u529f\u80fd\u3001\u5f37\u5927\u4e14\u6613\u65bc\u4f7f\u7528\u7684\u5de5\u5177\uff08\u4f8b\u5982 EV Service Manager\uff09\u4f86\u5be6\u73fe\u3002<\/p>

    \u00a0<\/p>

    \u5c07 ITSM \u8207\u5b89\u5168\u7ba1\u7406\u9023\u7d50<\/strong><\/span><\/p>

    \u5f4c\u5408 ITSM \u548c\u5b89\u5168\u6027\u4e4b\u9593\u7684\u5dee\u8ddd\u81f3\u95dc\u91cd\u8981\u3002<\/strong><\/p>

    \u6574\u5408\u9019\u5169\u500b\u9818\u57df\u53ef\u4ee5\u6a19\u6e96\u5316\u6d41\u7a0b\u3001\u964d\u4f4e\u4eba\u70ba\u932f\u8aa4\u7684\u98a8\u96aa\uff0c\u4e26\u78ba\u4fdd\u66f4\u5feb\u3001\u66f4\u6709\u6548\u5730\u61c9\u5c0d\u5a01\u8105\u3002\u501f\u52a9 EV Reach \u7b49\u5de5\u5177\uff0c\u53ef\u4ee5\u9059\u8ddd\u81ea\u52d5\u7ba1\u7406\u6f0f\u6d1e\uff0c\u78ba\u4fdd\u5373\u4f7f\u662f\u6700\u9060\u6216\u96e3\u4ee5\u5b58\u53d6\u7684\u7cfb\u7d71\u4e5f\u80fd\u5f97\u5230\u5373\u6642\u4fdd\u8b77\u3002<\/p>

    \u00a0<\/p>

    \u5229\u7528 ITSM \u6d41\u7a0b\u9032\u884c\u6f0f\u6d1e\u7ba1\u7406<\/strong><\/span><\/p>

    ITSM \u5728\u8b58\u5225\u3001\u8ffd\u8e64\u548c\u7ba1\u7406\u6f0f\u6d1e\u4e2d\u7684\u4f5c\u7528<\/strong><\/p>

    ITSM \u63d0\u4f9b\u4e86\u4e00\u500b\u4f01\u696d\u826f\u597d\u7684 IT \u670d\u52d9\u67b6\u69cb\uff0c\u4f7f\u6f0f\u6d1e\u7ba1\u7406\u53ef\u4ee5\u6574\u5408\u5230\u65e5\u5e38\u71df\u904b\u6d41\u7a0b\u4e2d\uff0c\u6b63\u5982\u6211\u5011\u524d\u9762\u63d0\u5230\u7684\u3002\u90a3\u9ebc\uff0c\u9019\u500b\u89d2\u8272\u5f9e\u4f55\u958b\u59cb\uff1f\u5b83\u7684\u4f5c\u7528\u7bc4\u570d\u6709\u591a\u5ee3\uff1f<\/p>

    \u5b83\u59cb\u65bc\u6f0f\u6d1e\u8b58\u5225\uff0c\u63a5\u8457\u900f\u904e\u7968\u52d9\u7cfb\u7d71\u9032\u884c\u7ba1\u7406\uff0c\u7968\u52d9\u7cfb\u7d71\u652f\u63f4\u5c0d\u6f0f\u6d1e\u4fee\u5fa9\u63aa\u65bd\u9032\u884c\u512a\u5148\u6392\u5e8f\u3001\u9032\u5ea6\u8ffd\u8e64\u548c\u8a18\u9304\u3002\u6700\u7d42\uff0c\u554f\u984c\u7684\u89e3\u6c7a\u6210\u70ba\u900f\u904e\u6578\u64da\u5206\u6790\u6301\u7e8c\u6539\u9032\u6d41\u7a0b\u7684\u8d77\u9ede\u3002<\/p>

    \u00a0<\/p>

    \u4f7f ITSM \u8207\u5b89\u5168\u98a8\u96aa\u7ba1\u7406\u4fdd\u6301\u4e00\u81f4<\/strong><\/p>

    \u4f7f ITSM \u8207\u98a8\u96aa\u7ba1\u7406\u4fdd\u6301\u4e00\u81f4\uff0c\u53ef\u4ee5\u66f4\u5168\u9762\u5730\u8655\u7406\u6f0f\u6d1e\uff0c\u800c\u4e0d\u50c5\u50c5\u662f\u5c07\u5176\u8996\u70ba\u7dca\u6025\u4e8b\u4ef6\u3002\u9019\u7a2e\u65b9\u6cd5\u78ba\u4fdd\u5b89\u5168\u5a01\u8105\u4e0d\u6703\u88ab\u8996\u70ba\u5b64\u7acb\u7684\u554f\u984c\uff0c\u800c\u662f\u7d0d\u5165\u66f4\u5ee3\u6cdb\u7684 IT \u98a8\u96aa\u7ba1\u7406\u6846\u67b6\u4e2d\uff0c\u4f01\u696d\u5fc5\u9808\u6301\u7e8c\u61c9\u5c0d\u9019\u4e9b\u5a01\u8105\u3002\u9019\u7a2e\u66f4\u73fe\u4ee3\u5316\u7684\u65b9\u6cd5\u6709\u54ea\u4e9b\u6700\u91cd\u8981\u7684\u512a\u52e2\uff1f \u7b54\u6848\u662f\u8cc7\u6e90\u6539\u5584\u548c\u7e2e\u77ed\u97ff\u61c9\u6642\u9593\uff0c\u4f7f IT \u5718\u968a\u59cb\u7d42\u9818\u5148\u65bc\u6f5b\u5728\u7684\u653b\u64ca\u3002<\/p>

    \u6700\u7d42\u6210\u679c\uff1f \u66f4\u9ad8\u7684\u4f7f\u7528\u8005\u548c\u5ba2\u6236\u6eff\u610f\u5ea6\uff0c\u4ee5\u53ca\u7531\u6b64\u5e36\u4f86\u7684\u7af6\u722d\u512a\u52e2\u3002<\/p>

    \u00a0<\/p>

    \u5c07\u6f0f\u6d1e\u7ba1\u7406\u6574\u5408\u5230\u95dc\u9375 ITSM \u6d41\u7a0b\u4e2d<\/strong><\/span><\/p>

    ITSM \u548c\u6f0f\u6d1e\u7ba1\u7406\u7684\u6574\u5408\u81f3\u95dc\u91cd\u8981\uff0c\u800c\u4e14\u8d8a\u4f86\u8d8a\u4e0d\u53ef\u6216\u7f3a\uff1b\u6211\u5011\u5df2\u7d93\u53cd\u8986\u5f37\u8abf\u9019\u4e00\u9ede\u3002\u73fe\u5728\uff0c\u8b93\u6211\u5011\u900f\u904e\u5177\u9ad4\u8aaa\u660e\u6b64\u6574\u5408\u7684\u95dc\u9375\u9762\u5411\uff0c\u4f86\u6df1\u5165\u63a2\u8a0e\u5176\u5be6\u969b\u61c9\u7528\uff1a<\/p>

    • \u4e8b\u4ef6\u7ba1\u7406\uff1a<\/strong>\u5982\u679c\u4e0d\u53ca\u6642\u7ba1\u7406\uff0c\u6f0f\u6d1e\u53ef\u80fd\u6703\u6f14\u8b8a\u6210\u5be6\u969b\u4e8b\u4ef6\u3002\u767c\u751f\u9019\u7a2e\u60c5\u6cc1\u6642\uff0c\u9700\u8981\u5feb\u901f\u53cd\u61c9\u3002\u4f8b\u5982\uff0cEV Reach \u7684\u81ea\u52d5\u5316\u4e8b\u4ef6\u7ba1\u7406\u5141\u8a31\u5c0d\u5b89\u5168\u76f8\u95dc\u4e8b\u4ef6\u5feb\u901f\u505a\u51fa\u97ff\u61c9\u3001\u76e3\u63a7\u89e3\u6c7a\u65b9\u6848\uff0c\u4e26\u78ba\u4fdd\u95dc\u9375\u4e8b\u4ef6\u4e0d\u6703\u5347\u7d1a\u3002\u6240\u6709\u9019\u4e9b\u90fd\u662f\u5168\u81ea\u52d5\u5316\u7684<\/li>
    • \u8b8a\u66f4\u7ba1\u7406\uff1a<\/strong>\u4fee\u5fa9\u6f0f\u6d1e\u901a\u5e38\u9700\u8981\u61c9\u7528\u4fee\u88dc\u7a0b\u5f0f\u6216\u66f4\u65b0\u3002\u8b8a\u66f4\u7ba1\u7406\u6d41\u7a0b\u4ee5\u7d50\u69cb\u5316\u7684\u65b9\u5f0f\u8655\u7406\u9019\u4e9b\u8b8a\u66f4\uff0c\u6700\u5927\u7a0b\u5ea6\u5730\u6e1b\u5c11\u5c0d\u696d\u52d9\u71df\u904b\u7684\u5f71\u97ff\uff0c\u4e26\u9632\u6b62\u6f5b\u5728\u7684\u4e2d\u65b7<\/li>
    • \u554f\u984c\u7ba1\u7406\uff1a<\/strong>\u67d0\u4e9b\u6f0f\u6d1e\u53ef\u80fd\u6703\u96a8\u8457\u6642\u9593\u63a8\u79fb\u91cd\u8907\u51fa\u73fe\uff0c\u56e0\u6b64\u9700\u8981\u6df1\u5165\u5206\u6790\u5176\u6839\u672c\u539f\u56e0\u3002\u554f\u984c\u7ba1\u7406\u6709\u52a9\u65bc\u8b58\u5225\u9019\u4e9b\u6839\u672c\u539f\u56e0\uff0c\u4e26\u5be6\u65bd\u6301\u4e45\u89e3\u6c7a\u65b9\u6848\u4ee5\u9632\u6b62\u6f0f\u6d1e\u518d\u6b21\u767c\u751f<\/li>
    • \u914d\u7f6e\u7ba1\u7406\uff1a<\/strong>\u900f\u904e\u914d\u7f6e\u7ba1\u7406\u8cc7\u6599\u5eab\uff08CMDB\uff09\uff0c\u53ef\u4ee5\u5c07\u6f0f\u6d1e\u6620\u5c04\u5230\u7279\u5b9a\u7684 IT \u8cc7\u7522\uff0c\u7cbe\u78ba\u76e3\u63a7\u6bcf\u500b\u6f0f\u6d1e\u5c0d\u88dd\u7f6e\u3001\u4f3a\u670d\u5668\u548c\u61c9\u7528\u7a0b\u5f0f\u7684\u6f5b\u5728\u5f71\u97ff\u3002EV Service Manager \u7b49\u7522\u54c1\u652f\u63f4\u96c6\u4e2d\u5f0f\u8cc7\u7522\u7ba1\u7406\uff0c\u63d0\u9ad8\u7cfb\u7d71\u53ca\u5176\u6f0f\u6d1e\u7684\u53ef\u898b\u6027<\/li><\/ul>

      \u00a0<\/p>

      \u4f7f\u7528 ITSM \u5de5\u5177\u589e\u5f37\u6f0f\u6d1e\u89e3\u6c7a\u65b9\u6848<\/strong><\/span><\/p>

      \u6700\u5f8c\uff0c\u662f\u89e3\u6c7a\u554f\u984c\u7684\u968e\u6bb5\u3002<\/p>

      EasyVista \u7684\u89e3\u6c7a\u65b9\u6848\u548c\u7522\u54c1\uff08\u4f8b\u5982 EV Service Manager \u548c EV Reach\uff09\u63d0\u4f9b\u4e86\u81ea\u52d5\u5316\u6f0f\u6d1e\u89e3\u6c7a\u65b9\u6848\u7684\u5de5\u5177\uff0c\u78ba\u4fdd\u5feb\u901f\u4e14\u4e00\u81f4\u5730\u61c9\u7528\u4fee\u88dc\u7a0b\u5f0f\u3002<\/p>

      \u9019\u5e36\u4f86\u5169\u500b\u76f8\u8f14\u76f8\u6210\u7684\u512a\u52e2\uff1a<\/p>

      • \u8207\u4eba\u5de5\u64cd\u4f5c\u76f8\u6bd4\uff0c\u89e3\u6c7a\u901f\u5ea6\u66f4\u5feb\u3001\u66f4\u6e96\u78ba<\/li>
      • IT \u5718\u968a\u53ef\u4ee5\u5c08\u6ce8\u65bc\u66f4\u5177\u7b56\u7565\u6027\u7684\u6d3b\u52d5\uff0c\u6e1b\u8f15\u5de5\u4f5c\u8ca0\u64d4<\/li><\/ul>

        \u00a0<\/p>

        \u514b\u670d\u57fa\u65bc ITSM \u7684\u6f0f\u6d1e\u7ba1\u7406\u4e2d\u7684\u6311\u6230<\/strong><\/span><\/p>

        \u89e3\u6c7a\u4f01\u696d\u548c\u6d41\u7a0b\u5b64\u5cf6<\/strong><\/p>

        \u5c07\u6f0f\u6d1e\u7ba1\u7406\u8207 ITSM \u6574\u5408\u7684\u4e3b\u8981\u969c\u7919\u4e4b\u4e00\u662f\u4f01\u696d\u5b64\u5cf6\uff0c\u9019\u7a2e\u73fe\u8c61\u4ecd\u7136\u5b58\u5728\u65bc\u8a31\u591a\u516c\u53f8\u7684\u5de5\u4f5c\u6d41\u7a0b\u4e2d\u3002\u56e0\u6b64\uff0c\u6709\u5fc5\u8981\u63a1\u7528\u80fd\u5920\u4fc3\u9032\u5718\u968a\u4e4b\u9593\u66f4\u591a\u5354\u4f5c\u7684\u89e3\u6c7a\u65b9\u6848\u548c\u5de5\u5177\uff0c\u6253\u7834\u53ef\u80fd\u963b\u7919\u5354\u8abf\u61c9\u5c0d\u5a01\u8105\u7684\u969c\u7919\u3002\u4f46\u5728\u6b64\u4e4b\u524d\uff0c\u516c\u53f8\u5167\u90e8\u9700\u8981\u8f49\u8b8a\u601d\u7dad\u65b9\u5f0f\u3002<\/p>

        \u7ba1\u7406\u5b89\u5168\u5a01\u8105\u7684\u6578\u91cf<\/strong><\/p>

        \u96a8\u8457\u5a01\u8105\u6578\u91cf\u7684\u6301\u7e8c\u589e\u52a0\uff0c\u7ba1\u7406\u6f0f\u6d1e\u7684\u6578\u91cf\u53ef\u80fd\u8b8a\u5f97\u8907\u96dc\u3002 ITSM \u89e3\u6c7a\u65b9\u6848\u4e2d\u7684\u81ea\u52d5\u5316\u6d41\u7a0b\u7684\u91cd\u8981\u6027\u518d\u6b21\u9ad4\u73fe\u51fa\u4f86\uff0c\u56e0\u70ba\u5b83\u5011\u63d0\u9ad8\u4e86\u6d41\u7a0b\u7684\u53ef\u64f4\u5c55\u6027\u3002<\/p>

        \u6301\u7e8c\u76e3\u63a7\u548c\u6d41\u7a0b\u6539\u9032<\/strong><\/p>

        \u6301\u7e8c\u76e3\u63a7\u5c0d\u65bc\u9810\u9632\u548c\u6e1b\u8f15\u6f0f\u6d1e\u4ee5\u53ca\u8fc5\u901f\u63a1\u53d6\u884c\u52d5\u81f3\u95dc\u91cd\u8981\u3002\u7136\u800c\uff0c\u6b63\u5982\u6211\u5011\u5df2\u7d93\u63d0\u5230\u7684\uff0c\u50c5\u50c5\u89e3\u6c7a\u51fa\u73fe\u7684\u554f\u984c\u662f\u4e0d\u5920\u7684\u3002\u66f4\u91cd\u8981\u7684\u662f\u6536\u96c6\u6709\u95dc\u7db2\u7d61\u5b89\u5168\u6240\u6709\u6d41\u7a0b\u7684\u5bf6\u8cb4\u6578\u64da\uff0c\u5c07\u6f0f\u6d1e\u7ba1\u7406\u8f49\u8b8a\u70ba\u9810\u9632\u6d41\u7a0b\uff0c\u4f7f\u300c\u6cbb\u7642\u300d\u8b8a\u5f97\u8d8a\u4f86\u8d8a\u4e0d\u5fc5\u8981\u3002<\/p>

        \u00a0<\/p>

        \u81ea\u52d5\u5316\u548c\u6f0f\u6d1e\u7ba1\u7406\u7684\u672a\u4f86<\/strong><\/span><\/p>

        \u81ea\u52d5\u5316\u6f0f\u6d1e\u6aa2\u6e2c\u548c\u89e3\u6c7a\u65b9\u6848<\/strong><\/p>

        \u6211\u5011\u5df2\u7d93\u53cd\u8986\u5f37\u8abf\uff1a\u81ea\u52d5\u5316\u662f\u6f0f\u6d1e\u7ba1\u7406\u7684\u672a\u4f86\uff1a\u5b83\u662f\u95dc\u65bc\u5be6\u65bd\u81ea\u52d5\u6aa2\u6e2c\u6f0f\u6d1e\u4e26\u61c9\u7528\u4fee\u88dc\u7a0b\u5f0f\u7684\u5de5\u5177\uff0c\u6700\u5927\u7a0b\u5ea6\u5730\u6e1b\u5c11\u4eba\u5de5\u5e72\u9810\uff0c\u964d\u4f4e\u51fa\u932f\u7684\u98a8\u96aa\uff0c\u4e26\u52a0\u5feb\u97ff\u61c9\u901f\u5ea6\u3002<\/p>

        \u5229\u7528 AI \u548c\u6a5f\u5668\u5b78\u7fd2\u6539\u9032\u5a01\u8105\u97ff\u61c9<\/strong><\/p>

        \u4eba\u5de5\u667a\u6167\uff08AI\uff09\u548c\u6a5f\u5668\u5b78\u7fd2\u5728\u6240\u6709\u696d\u52d9\u6578\u78bc\u6d41\u7a0b\u4e2d\u90fd\u767c\u63ee\u8457\u8d8a\u4f86\u8d8a\u91cd\u8981\u7684\u4f5c\u7528\uff0c\u5728\u4e3b\u52d5\u5a01\u8105\u6aa2\u6e2c\u65b9\u9762\u4e5f\u4e0d\u4f8b\u5916\u3002\u5728\u5be6\u52d9\u4e2d\uff0c\u9019\u4e9b\u7cfb\u7d71\u53ef\u4ee5\u5206\u6790\u5927\u91cf\u6578\u64da\u3001\u8b58\u5225\u6a21\u5f0f\uff0c\u4e26\u5728\u6f0f\u6d1e\u9020\u6210\u554f\u984c\u4e4b\u524d\u5efa\u8b70\u63a1\u53d6\u7cfe\u6b63\u63aa\u65bd\u3002<\/p>

        \u00a0<\/p>

        ITSM \u548c\u6f0f\u6d1e\u7ba1\u7406\u6574\u5408\u7684\u672a\u4f86\u8da8\u52e2<\/strong><\/p>

        \u96d6\u7136\u672a\u4f86\u7121\u6cd5\u5b8c\u5168\u9810\u6e2c\uff0c\u4f46\u53ef\u4ee5\u80af\u5b9a\u7684\u662f\uff0c\u6211\u5011\u5c07\u770b\u5230 ITSM \u548c\u6f0f\u6d1e\u7ba1\u7406\u4e4b\u9593\u7684\u6574\u5408\u8d8a\u4f86\u8d8a\u591a\uff0c\u4e26\u5c07\u904b\u7528\u4eba\u5de5\u667a\u80fd\u7b49\u5148\u9032\u6280\u8853\u4f86\u9810\u6e2c\u5a01\u8105\uff0c\u78ba\u4fdd\u6301\u7e8c\u4fdd\u8b77 IT \u57fa\u790e\u67b6\u69cb\u3002\u6240\u6709\u9019\u4e00\u5207\u5c07\u8d8a\u4f86\u8d8a\u8cbc\u5408\u500b\u5225\u4f01\u696d\u7684\u7368\u7279\u9700\u6c42\u3002<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

        \n\t\t\t\t\t\t\t
        \n\t\t\t
        <\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t
        \n\t\t\t\t\t\t\t
        \t\t
        \n\t\t\t\t\t\t
        \n\t\t\t\t\t\t
        \n\t\t\t\t\t
        \n\t\t\t
        \n\t\t\t\t\t\t
        \n\t\t\t\t\t

        \u95dc\u65bc EasyVista<\/h3>

        EasyVista \u662f\u5168\u7403\u9818\u5148\u7684 SaaS \u89e3\u6c7a\u65b9\u6848\u63d0\u4f9b\u5546\uff0c\u5c08\u6ce8\u65bc IT \u670d\u52d9\u7ba1\u7406\uff08ITSM\uff09\u3001IT \u76e3\u63a7\uff08ITOM\uff09\u3001\u4f01\u696d\u670d\u52d9\u7ba1\u7406\uff08ESM\uff09\u53ca\u9059\u8ddd\u652f\u63f4\u7522\u54c1\u3002EasyVista \u81f4\u529b\u65bc\u63d0\u4f9b\u4ee5\u5ba2\u6236\u70ba\u4e2d\u5fc3\u7684\u4e3b\u52d5\u578b\u53ca\u9810\u6e2c\u578b IT \u670d\u52d9\uff0c\u5354\u52a9\u4f01\u696d\u6253\u9020\u5353\u8d8a\u7684 IT \u9ad4\u9a57\u3002\u5168\u7403\u5df2\u6709\u8d85\u904e 3,000 \u5bb6\u4f01\u696d\u4f9d\u8cf4 EasyVista \u5e73\u53f0\u52a0\u901f\u6578\u78bc\u8f49\u578b\uff0c\u63d0\u5347\u54e1\u5de5\u751f\u7522\u529b\u3001\u964d\u4f4e\u71df\u904b\u6210\u672c\uff0c\u4e26\u63d0\u9ad8\u5ba2\u6236\u548c\u54e1\u5de5\u7684\u6eff\u610f\u5ea6\uff0c\u5176\u670d\u52d9\u6db5\u84cb\u91d1\u878d\u3001\u91ab\u7642\u3001\u6559\u80b2\u53ca\u88fd\u9020\u7b49\u591a\u500b\u884c\u696d\u3002<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t\n\t\t

        \n\t\t\t\t\t\t
        \n\t\t\t\t\t\t
        \n\t\t\t\t\t
        \n\t\t\t
        \n\t\t\t\t\t\t
        \n\t\t\t\t\t

        \u95dc\u65bc Version 2 Digital<\/h3>

        Version 2 Digital \u662f\u4e9e\u6d32\u6700\u5177\u6d3b\u529b\u7684 IT \u516c\u53f8\u4e4b\u4e00\u3002\u516c\u53f8\u5728\u7db2\u7d61\u5b89\u5168\u3001\u96f2\u7aef\u3001\u6578\u64da\u4fdd\u8b77\u3001\u7d42\u7aef\u8a2d\u5099\u3001\u57fa\u790e\u8a2d\u65bd\u3001\u7cfb\u7d71\u76e3\u63a7\u3001\u5b58\u5132\u3001\u7db2\u7d61\u3001\u5546\u696d\u751f\u7522\u529b\u548c\u901a\u4fe1\u7522\u54c1\u7b49\u5404\u500b\u9818\u57df\u5206\u92b7\u5404\u7a2e IT \u7522\u54c1\u3002\n

        \n\u900f\u904e\u5ee3\u6cdb\u7684\u6e20\u9053\u3001\u92b7\u552e\u9ede\u3001\u7d93\u92b7\u5546\u548c\u5408\u4f5c\u5925\u4f34\u7db2\u7d61\uff0cVersion 2 \u63d0\u4f9b\u5e02\u5834\u4e0a\u5ee3\u53d7\u8b9a\u8b7d\u7684\u512a\u8cea\u7522\u54c1\u548c\u670d\u52d9\u3002\u5176\u5ba2\u6236\u6db5\u84cb\u5168\u7403 1000 \u5927\u4f01\u696d\u3001\u5340\u57df\u4e0a\u5e02\u516c\u53f8\u3001\u5404\u500b\u5782\u76f4\u884c\u696d\u3001\u653f\u5e9c\u6a5f\u69cb\u3001\u516c\u7528\u4e8b\u696d\u3001\u5927\u91cf\u6210\u529f\u7684\u4e2d\u5c0f\u4f01\u696d\u4ee5\u53ca\u5404\u5927\u4e9e\u6d32\u57ce\u5e02\u7684\u6d88\u8cbb\u8005\u3002<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

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\u7cfb\u7d71\u4e2d\u7684\u6f0f\u6d1e\u88ab\u60e1\u610f\u653b\u64ca\u8005\u5229\u7528\u524d\uff0c\u53ca\u6642\u8b58\u5225\u3001\u8a55\u4f30\u548c\u89e3\u6c7a\u9019\u4e9b\u6f0f\u6d1e\u3002\u91cd\u9ede\u662f\uff0c\u6f0f\u6d1e\u7ba1\u7406\u7684\u4f5c\u7528\u4e0d\u50c5\u9650\u65bc\u5b89\u5168\u6027\u3002\u9ad8\u6548\u7684\u6f0f\u6d1e\u7ba1\u7406\u9084\u6709\u52a9\u65bc\u696d\u52d9\u6301\u7e8c\u6027\u548c\u6578\u64da\u4fdd\u8b77\uff0c\u589e\u5f37\u5ba2\u6236\u4fe1\u4efb\uff0c\u4e26\u78ba\u4fdd\u7b26\u5408 GDPR \u7b49\u5b89\u5168\u6cd5\u898f\u3002 \u00a0 \u6f0f\u6d1e\u7ba1\u7406\u751f\u547d\u9031\u671f\u7684\u4e3b\u8981\u968e\u6bb5 \u6f0f\u6d1e\u7ba1\u7406\u751f\u547d\u9031\u671f\u7531\u6578\u500b\u968e\u6bb5\u7d44\u6210\uff0c\u5fc5\u9808\u6709\u689d\u4e0d\u7d0a\u5730\u57f7\u884c\u9019\u4e9b\u968e\u6bb5\uff0c\u624d\u80fd\u78ba\u4fdd\u59a5\u5584\u7ba1\u7406\u6f0f\u6d1e\uff1a \u6383\u63cf\u548c\u8b58\u5225\uff1a\u4f7f\u7528\u7279\u5b9a\u5de5\u5177\u5075\u6e2c IT 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