Portside uses JumpCloud to build its enterprise-grade security program

About Portside

Portside is a leading provider of cloud-based software for the business aviation industry. Their platform helps aircraft owners and operators manage flight operations, expenses, and compliance. Headquartered in San Francisco with a globally distributed workforce, Portside maintains a "security-first" culture to protect sensitive aviation data.

The Challenge: Global Growth and Fragmented Security

As Portside transitioned into a period of rapid global growth, their IT team faced several critical hurdles:

• Distributed Workforce: Managing employees across multiple time zones without a physical office presence.
• Device Sprawl: A mix of macOS and Windows devices that required consistent security policies.
• Compliance Requirements: The need to meet SOC 2 Type II and other rigorous aviation industry security standards.
• Manual Onboarding: Traditional methods of setting up new hires were time-consuming and prone to human error.

The Solution: Consolidating with JumpCloud

Portside chose JumpCloud to serve as their "single pane of glass" for IT operations. By implementing the JumpCloud Open Directory Platform, they were able to unify several siloed functions:

1. Unified Identity & SSO

Portside replaced fragmented logins with JumpCloud Single Sign-On (SSO). This allowed employees to access all necessary SaaS tools with one secure set of credentials, protected by Multi-Factor Authentication (MFA).

2. Cross-Platform Device Management (MDM)

Whether an employee uses a Mac or a PC, JumpCloud provides full visibility and control. The IT team can now push security policies—like disk encryption and screen lock timers—remotely to any device in the world.

3. Zero-Touch Onboarding

By leveraging JumpCloud’s automated provisioning, Portside can ship a laptop directly to a new hire’s home. Once the user logs in, the machine automatically configures itself with all required software and security settings.

The Result: Scalable Security & Efficiency

"JumpCloud has allowed us to scale our security and IT operations globally without adding unnecessary headcount. It gives us the peace of mind that every device and every identity is secure, no matter where our team is located."
— Portside IT Leadership

Future-Proofing Aviation Tech

With JumpCloud as their foundation, Portside is well-positioned to continue their expansion. The ability to quickly integrate new tools and maintain a high security posture has made JumpCloud an indispensable partner in their journey to modernize aviation software.