EasyVista has announced that it has been recognized as a “Customers’ Choice” in the 2025 Gartner Peer Insights “Voice of the Customer” report for IT Service Management Platforms. This is the second consecutive year the company has received this honor, which is based entirely on the verified feedback and reviews of end-users.

Why This Recognition Matters

The Gartner report synthesizes customer reviews into valuable insights for IT decision-makers. EasyVista was one of only two vendors out of 17 evaluated to receive this distinction, surpassing market averages for Overall Experience, User Interest, and Adoption. The company earned an impressive overall rating of 4.9 out of 5 stars, with 89% of reviewers stating they would recommend the platform. Top scores were achieved in critical areas including Product Capabilities, Sales and Deployment Experience, and Support.

Commitment to Customer-Centric Innovation

According to EasyVista’s Chief Product Officer, this award is particularly significant because it comes directly from the customers who use the platform daily. It validates the company’s commitment to exceeding user expectations by providing a platform that not only ensures seamless integration and security but also helps position IT as a strategic leader. The platform’s features, such as intelligent automation and enhanced self-service, are designed to help organizations transform complexity into opportunity and fully leverage the potential of AI.

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關於 EasyVista  

EasyVista 是一家領先的 IT 軟件供應商，提供全面的 IT 解決方案，包括服務管理、遙距支援、IT 監控以及自我修復技術。我們協助企業採取以客戶為中心、主動且預測性的 IT 服務、支援及營運方式。EasyVista 致力於了解並超越客戶期望，確保提供無縫且卓越的 IT 體驗。現時，EasyVista 支援全球逾 3,000 間公司，涵蓋金融服務、醫療保健、教育和製造業等各行各業，共同加速數碼轉型、提升員工生產力、降低營運成本，並提高員工與客戶的滿意度。

關於 Version 2 Digital

Version 2 Digital 是立足亞洲的增值代理商及IT開發者。公司在網絡安全、雲端、數據保護、終端設備、基礎設施、系統監控、存儲、網絡管理、商業生產力和通信產品等各個領域代理發展各種 IT 產品。

透過公司龐大的網絡、通路、銷售點、分銷商及合作夥伴，Version 2 提供廣被市場讚賞的產品及服務。Version 2 的銷售網絡包括台灣、香港、澳門、中國大陸、新加坡、馬來西亞等各亞太地區，客戶來自各行各業，包括全球 1000 大跨國企業、上市公司、公用事業、醫療、金融、教育機構、政府部門、無數成功的中小企及來自亞洲各城市的消費市場客戶。