About Solidgate
Solidgate is a global payment orchestration platform, headquartered in Cyprus, built for digital businesses looking to grow faster and smarter. Through a single integration, it helps global companies cut processing costs, boost approval rates, and expand into new markets. Trusted by over 500 fast-growing enterprise clients, Solidgate transforms payments into a strategic driver of revenue and expansion.
The Challenge: Fragmentation Meets Hybrid Growth
As Solidgate scaled its hybrid workforce to nearly 250+ employees, its legacy IT tools failed to keep pace. The lack of unified control created significant operational bottlenecks and security risks:
- Lack of Centralized Access Control: Fragmented tools made consistent policy application impossible, creating compliance gaps.
- Slow and Manual Onboarding/Offboarding: Processes were delayed and consumed valuable IT time.
- Repetitive Administrative Tasks: Time was lost to constant login and access troubleshooting.
- Fragmented Device Management: It was difficult to apply consistent device policies across a growing, hybrid fleet.
The Solution: A Unified Platform with Expert Deployment
To address these scaling challenges, Solidgate deployed JumpCloud through implementation partner Cloudfresh, bringing device and identity management under one unified roof. This allowed administrators to manage accounts, access, and activity from a single, consistent interface.
Identity & Access Improvements:
- A single login for key applications reduced password fatigue and lowered the support load from access issues.
- MFA implementation maintained stronger security without adding extra user friction, minimizing lockouts and missteps.
Device Management Gains:
- The IT team can now enforce updates and policies remotely and run compliance checks in the background.
- New-hire laptops are configured via zero-touch provisioning, ensuring employees are ready and equipped on day one.
Solidgate's IT team now operates with greater control and clearer visibility across its scalable infrastructure.
Impact with JumpCloud: At a Glance (Within Three Months)
Key Metrics Achieved:
- Faster Onboarding: New employee setup is now 3x faster.
- User Productivity Boost: Saved 1.2 hours of repetitive login time per user per month.
- Improved Device Coverage: 100% of new hires and 40% of existing devices are fully managed through MDM.
- Enhanced Security: A unified view of access and device compliance provides better governance with less manual work.
“Thanks to JumpCloud, we received a reliable and secure solution with minimal administrative overhead, while Cloudfresh tailored it to our needs, providing a solid foundation for future development.”
— Iryna Nazaruk, Security Operations Engineer, Solidgate
The Cloudfresh Partnership
Cloudfresh played a hands-on, strategic role in the deployment, aligning system configurations with Solidgate's internal workflows and compliance needs. Their expertise enabled Solidgate to cut onboarding time, minimize manual account management, and extend security policy coverage across devices.
What's Next?
Solidgate plans to further strengthen its control and confidence by implementing JumpCloud's Password Manager and RADIUS Protocol. Cloudfresh will continue to serve as the strategic advisor during this next phase of secure infrastructure rollout.
About JumpCloud
At JumpCloud, our mission is to build a world-class cloud directory. Not just the evolution of Active Directory to the cloud, but a reinvention of how modern IT teams get work done. The JumpCloud Directory Platform is a directory for your users, their IT resources, your fleet of devices, and the secure connections between them with full control, security, and visibility.
About Version 2 Digital
Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.
Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.