Dashing Group, a premier retail partner in Australia with over three decades of expertise, specializes in creating exceptional customer experiences across multi-outlet retail environments. With over 150 employees spread across Sydney, Melbourne, and Shanghai, the company transitioned its IT infrastructure to JumpCloud in 2024.
In less than a year, the results have been transformative:
The Starting Point: Overcoming Active Directory Bottlenecks
Dashing’s existing IT infrastructure, which relied on an outdated on-site Active Directory (AD), had become a significant bottleneck. This legacy system severely limited their ability to support a hybrid work model and made the management of remote users, diverse software, and devices an inefficient, cumbersome process.
Recognizing these operational and security gaps, their trusted partner, Infinet, recommended JumpCloud as the ideal modern solution. JumpCloud’s cloud-based, OS-agnostic platform and commitment to ongoing innovation, combined with Infinet’s expert implementation, convinced Dashing Group to make the switch, fundamentally transforming their IT environment.
What Made JumpCloud Stand Out?
Infinet’s recommendation was based on key JumpCloud features that directly solved Dashing’s pain points:
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Cloud-Based Flexibility:
JumpCloud’s cloud-agnostic platform enabled Dashing to centralize IT management, perfectly supporting their hybrid and geographically dispersed workforce across three cities.
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OS-Agnostic Management:
JumpCloud’s compatibility empowered Dashing to manage their diverse ecosystem of Mac and Windows devices efficiently from a single, unified platform.
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Commitment to Innovation:
JumpCloud’s frequent feature development ensures Dashing’s IT solutions will continually evolve to meet future needs and remain ahead of emerging security challenges.
The Outcome: A Transformed IT Landscape
The collaboration between JumpCloud and Infinet fundamentally reshaped Dashing Group’s IT operations, resulting in a highly efficient, secure, and agile environment:
- Unprecedented Efficiency: Daily manual IT efforts plummeted from 5 hours to just 30 minutes, freeing staff for strategic initiatives.
- Streamlined User Management: User provisioning and deprovisioning is now 87.5% faster, significantly improving employee onboarding and operational flow (now taking only 1 hour weekly).
- Robust Security: Compliance with security policies soared from 60% to 90%, strongly fortifying the overall security posture.
- Empowered Hybrid Workforce: Remote teams receive seamless support, ensuring efficient access regardless of physical location.
- Effortless Device Control: Management of diverse devices and software deployment is now simplified and highly efficient.
“JumpCloud, with Infinet’s expertise, has completely revolutionized our IT. We’ve moved beyond the constraints of our old system to a truly modern, secure, and incredibly efficient environment. The time savings on daily tasks and user management are profound, allowing us to better support our hybrid teams and focus on innovation. This partnership has been invaluable.”
— Jack Burnham, Infrastructure Manager, Dashing Group
Infinet is a trusted JumpCloud partner specializing in transforming Australian businesses with bespoke IT solutions. Click here to learn more.
About JumpCloud
At JumpCloud, our mission is to build a world-class cloud directory. Not just the evolution of Active Directory to the cloud, but a reinvention of how modern IT teams get work done. The JumpCloud Directory Platform is a directory for your users, their IT resources, your fleet of devices, and the secure connections between them with full control, security, and visibility.
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