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5 IT Pros, 900 Users: Papernest Scales Global Operations with JumpCloud using Devoteam

The Challenge Fragmented systems, manual workflows, and lack of visibility across Windows, Mac, and Linux.
The Solution JumpCloud Unified Platform for centralized Identity and Device Management.
The Result Automated onboarding, strengthened security, and global management from a single pane of glass.

Papernest is a software company that helps people manage household subscriptions in one place. Founded in 2015, the company has nearly 900 employees across Paris, Barcelona, and Reims. With a hybrid work environment, an IT team of just five people supports the entire global workforce.

The Challenge: Fragmented Systems & "Tedious" Workflows

Before JumpCloud, Papernest relied on a mix of different solutions to manage their heterogeneous environment of Windows, Linux, and Mac machines. With half the company on Active Directory and no mobile device management (MDM) in place, the IT team lacked shared visibility.

“I'm in charge of all of the IT in the company,” says Carles Anton Güell. “We were not really managing the computers because we didn't have the right tools. It was tedious to navigate between different systems.”

The Solution: A Unified Strategy

Papernest sought a solution that offered the same centralized control for IT that they provide to their customers for subscriptions. Already using Google Workspace, they needed a tool with seamless integration.

After a successful free trial, Papernest partnered with IT consultancy Devoteam to ensure a smooth full-scale deployment. “Devoteam is great,” Carles explains. “They have a solution or help you find one as soon as possible.”

"We can manage everything globally from a single place—not every MDM solution is able to manage a Linux system. Now, we are deploying everything on JumpCloud. When you do a deployment, it's for everyone. There are no differences." — Carles Anton Güell, IT Manager

The Results: IT Management Made Simple

Improved Security Posture

JumpCloud enabled Papernest to push out uniform policies to all devices. The team also implemented Cloud RADIUS for secure WiFi authentication and JumpCloud Password Manager to secure user credentials.

Streamlined Onboarding and Offboarding

Previously, SaaS access was granted manually. Now, Papernest has built automation into the workflow. “Soon, we will have the onboarding and offboarding fully automated. I'm so excited,” says Carles. The team now spends just 10 minutes with new hires to explain how JumpCloud simplifies their work life.

Scaling for the Future

JumpCloud has become a partner that scales with Papernest’s growth. The ease of use allowed a small team of five to successfully manage 900 users globally without "reinventing the wheel."

About JumpCloud

At JumpCloud, our mission is to build a world-class cloud directory. Not just the evolution of Active Directory to the cloud, but a reinvention of how modern IT teams get work done. The JumpCloud Directory Platform is a directory for your users, their IT resources, your fleet of devices, and the secure connections between them with full control, security, and visibility.

About Version 2 Digital

Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

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