The endless stream of access requests, the frantic emails, the outdated spreadsheets, and the nagging security risks. For too long, IT teams have been trapped in a chaotic, manual process for managing user access—a fragmented approach that slows down employees and creates dangerous security gaps.

This isn’t just an inconvenience; it’s a major roadblock. A survey by Strongdm found that over 64% of organizations report daily or weekly productivity losses due to access issues. Manual processes make it nearly impossible to enforce the principle of least privilege, increasing the risk of human error and potential breaches.

It’s time to replace the chaos with control.

Introducing JumpCloud Access Requests

Today, we are thrilled to launch JumpCloud Access Requests, a transformative solution designed to modernize how IT teams and Managed Service Providers (MSPs) handle user access and governance.

By moving beyond manual requests and disconnected systems, JumpCloud Access Requests provides a single, centralized platform to automate, secure, and audit every access decision. Now, IT teams can stop firefighting access issues and start proactively strengthening security, boosting efficiency, and empowering employees.

Key Benefits of a Unified Approach

JumpCloud Access Requests delivers measurable impact where it matters most:

  • Unleash Productivity: Eliminate frustrating bottlenecks with a self-service portal that empowers users to request the resources they need. This drastically reduces help desk tickets and gets employees productive faster.
  • Fortify Security: Enforce the principle of least privilege with ease. Our configurable, multi-stage approval flows ensure no access is granted without the right permissions, giving you a clear, centralized view of every change.
  • Achieve Effortless Compliance: Maintain a complete, immutable audit trail of every request, approval, and rejection. This makes you audit-ready at all times, saving countless hours and removing the pain of compliance reporting.
  • Unify Your IT Ecosystem: Break down data silos by connecting access workflows across your entire tech stack. Integrate with ITSM, HRIS, and chat apps like Jira and Slack to trigger actions and keep all systems in sync for a seamless, unified experience.

Powerful Features, Simplified Management

  • Self-Service Portal: An intuitive portal allows end users to request access to a wide range of resources, including SSO applications. This frees up your IT team from administrative burdens.
  • Configurable Approval Flows: Easily define custom, multi-stage approval processes. Route requests to managers, resource owners, or specific groups to ensure the right people are involved in every decision, every time.
  • Webhook Integrations: Seamlessly connect access decisions with your existing IT tools. Our webhooks enable you to automate downstream tasks in Jira, send real-time notifications in Slack, and keep your entire workflow synchronized.
  • Comprehensive Auditability: Gain unparalleled visibility with a detailed, tamper-proof log of every action, from initial request to final approval. This makes security reviews and compliance reporting effortless.

Try JumpCloud Access Requests Today

Managing access doesn’t have to be manual, time-consuming, or risky. JumpCloud Access Requests is available now, offering a smarter, more secure way to manage user access from a single pane of glass.

With automated approvals, least-privilege enforcement, and a complete audit trail, you can finally simplify access management and strengthen your security posture without adding complexity.

About JumpCloud

At JumpCloud, our mission is to build a world-class cloud directory. Not just the evolution of Active Directory to the cloud, but a reinvention of how modern IT teams get work done. The JumpCloud Directory Platform is a directory for your users, their IT resources, your fleet of devices, and the secure connections between them with full control, security, and visibility.

About Version 2

Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.
Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.