All-in-one solution for IT Departments
Increase efficiency, provide better service to your users, and instantly make your team’s work-life easier, with Atera’s all-in-one Remote Monitoring and Management, Helpdesk and Reporting platform.
Free your team from IT limitations
Atera AI
Eliminate Tier-1 support with Autopilot and enable instant response for every issue. Upskill junior technicians while freeing your senior talent to focus on strategic initiatives. Cut ticket SLAs by nearly 100%, unlocking new standards of organizational efficiency.
Patch Management
Win back hundreds of hours by managing and automating Windows, Mac, and Linux software patches across your end-user devices. Gain full control over your IT environment and ensure cybersecurity best practices.
Helpdesk & Ticketing
Intuitive and easy-to-use, our helpdesk and ticketing system enables your team to respond to issues fast and improve your ticketing processes with powerful automations, AI, and advanced collaboration features.
Cybersecurity
A complex IT department such as yours calls for comprehensive built-in security that adheres to industry standards such as MFA, and smart logging and reporting. Tightly integrate your IT software with best-of-breed partners for antivirus, backups, email security, and more.
Remote Access
Our out-of-the-box remote access technology enables you to manage your end-user devices anywhere, anytime. Start sessions instantly and easily with AnyDesk, Splashtop, TeamViewer, or ScreenConnect.
Network Discovery
Continuous network and security scans to stay on top of complex environments in real-time, ensuring total visibility of all the digital assets and open ports within your networks.
“Our average response time to tickets has dropped under one hour. But the best part, Atera creates tickets automatically helping us stay ahead of issues before they become serious problems.”
Rick Moreschi
IT Director, Jones Plastic
Built for IT Departments
Our solution for IT departments caters to the specific needs of each stakeholder, while keeping admins at the center.
IT Technician
You’re looking for the ultimate tool that’ll tackle the endless tickets and actions that greet you first thing each morning.
IT Department Manager
Seeking top efficiency, agility, and control? You need a tool that’ll scale to match your goals while keeping your team aligned and bottleneck-free.
IT Department Director
Driven by higher-level numbers, from open alerts to resolved tickets? You need a tool that’ll help you at the big picture level.
Powerful Solution for Managed Service Providers (MSP)
A force multiplier for business growth
Atera’s all-in-one Remote Monitoring and Management (RMM) and Professional Services Automation (PSA) platform for MSPs adds IT automation to the way you work, supporting a greater number of customers while freeing up your time to add strategic value.
Trusted by industry leaders
A secret weapon for all MSPs, from break/fix to managed service providers
We built our MSP software solutions to suit IT professionals across the full spectrum of the industry landscape, ensuring both technicians and managers are always kept front and center.
All-in-one solution for Managed Service Providers
We are the only single code-based, single data-based Remote Monitoring and Management (RMM), Professional Services Automation (PSA), Helpdesk, Billing, and Reporting solution in the world.Our core technology is one piece of code, one system, and that’s why when we say we’re all-in-one, we really mean it!
Easy setup for technicians and customer onboarding
A non-intrusive setup of an IT solution is always essential. Our learning curve is quick and easy for IT, and with intuitive onboarding, you will be up and running within one hour from signing up.You can set up new customer environments with quick time to value, and make impactful improvements that delight your customers.Go live today to get an immediate view across multiple environments.
Free your team from IT limitations
Atera Monitoring Agents
Agents relay back essential information on software and hardware, and allow you to manage servers and desktops remotely, without impacting end-user work. Secure, reliable, and easy to install in bulk.
Patch Management
Save time by automating patches for OS, software, and hardware, ensuring best-practices for security and performance happen behind the scenes.
Network Discovery
Continuous network and security scans to stay on top of complex customer environments in real-time, ensuring you always have an accurate view, and can onboard with ease.
Helpdesk, Billing, and Reporting
Manage customer issues with ease and efficiency, with contract management, ticketing and helpdesk, and a single centralized dashboard for all technicians to collaborate and resolve alerts.
Remote Access
Provide hands-on support from anywhere by remotely monitoring, accessing and troubleshooting customer challenges with robust remote access technology.
IT Automation
Set rules that execute repeated processes on a scheduled basis, freeing up IT technicians to add strategies that’ll garner customer happiness, and even earn customer loyalty.
Mobile app
Work on the go with our feature-rich mobile application, offering Remote Monitoring and Management, and Helpdesk, Billing, and Reporting functionality wherever you are. Serving customers remotely is a must for any next-generation MSP professional.
Contact us
to explore more
Schedule a demo, start a free trial, or request a quote, and more
We are here to assist you every step of the way
- +852 2893 8860
- sales@version-2.com
- +852 9843 8129