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Futronix is a premier technology supplier and installer providing high-end automation, security, and networking solutions to clients like Walt Disney Parks and Guinness World Records. To support their massive growth, they partnered with 96firm, a managed service provider (MSP), to build a robust, modern IT infrastructure.
The Challenge: Growth and Visibility
As Futronix expanded, founder Brian Brett needed a way to centrally control user accounts, applications, and devices. The goal was to eliminate manual processes—which previously took hours per user—and replace them with a seamless, scalable experience for both employees and contractors.
"JumpCloud is a foundation product... the rest of our clients' tech stacks are built on top of it."
The Solution: The JumpCloud Toolbox
MSP 96firm implemented JumpCloud as the core of Futronix's IT operations, pairing it with Microsoft 365 to create a unified identity and device management system.
Unified SSO & SCIM
Users now authenticate to all apps with a single set of credentials, eliminating "password fatigue" and streamlining access.
Cross-OS MDM
Futronix manages Windows, Mac, iOS, and Android devices from a single pane of glass, ensuring consistent policy enforcement.
Automated Onboarding
Device templates and automated software installation reduced onboarding time from hours to "an instant."
RADIUS & Cloud LDAP
Secured WiFi authentication and simplified access to legacy tech like NAS storage using SSO logins.
Key Security Enhancements
- JumpCloud Protect™: Deployed MFA controls across all mobile devices.
- Conditional Access: Optimized user experience by requiring MFA only when users are off trusted devices.
- Password Manager: An "essential tool" used to manage customer site logins, randomize passwords, and monitor credential health in real-time.
- Remote Assist: Enables 96firm technicians to troubleshoot issues remotely, providing high-touch support from anywhere.
About JumpCloud
At JumpCloud, our mission is to build a world-class cloud directory. Not just the evolution of Active Directory to the cloud, but a reinvention of how modern IT teams get work done. The JumpCloud Directory Platform is a directory for your users, their IT resources, your fleet of devices, and the secure connections between them with full control, security, and visibility.
About Version 2 Digital
Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.
Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.