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Sovrn provides products and services to thousands of online publishers, helping them understand, operate, and grow their businesses. Headquartered in Boulder, Colorado, with offices in New York and London, Sovrn manages advertising, affiliate marketing, and data products across over 80,000 websites, reaching 500 million active consumers daily.
The Challenge: Scaling Identity and Endpoint Management
As the IT Manager for Sovrn, Justen Starbuck is responsible for managing corporate device endpoints, internal network infrastructure, and identities via SAML authentication. His primary objective is scalability and ensuring the company remains nimble and flexible enough to efficiently scale operations up and down with volume.
Starbuck was happy to find that Sovrn was an early and active user of JumpCloud when he joined in 2021. The platform quickly became the central hub for their entire IT management strategy.
The Outcome: Simplified Operations via a Single Pane of Glass
Starbuck credits JumpCloud with making IT management dramatically easier, centralizing control over both devices and user identities.
“JumpCloud gives you everything you need to manage devices and identities, and you can see everything through one pane of glass, with full autonomy over everything.”
Improved End-User Experience and IT Productivity
Two features, in particular, delivered massive productivity gains:
- JumpCloud Go™: This feature enables secure passwordless authentication to JumpCloud-protected web resources on managed devices. "It reduces friction for end users and it makes my life headache-free,” says Starbuck.
- Automated Device Enrollment (ADE): Previously, device enrollment took 40 minutes per machine using a different MDM solution. With JumpCloud ADE, deployment is fully automated and takes only five minutes. "It’s something I can actually fully trust and never second-guess if it’s going to work,” he explains.
Streamlining Identity Management with AWS Integration
The integration between JumpCloud and AWS IAM Identity Center simplifies permission management considerably.
Synchronized Roles for Faster Access
Starbuck explains they use the integration to align permission sets correctly in Identity Center. This automatically ensures that users have the right roles on the first try without modification.
Sovrn uses JumpCloud APIs alongside their Jira ticketing system to create a Just-in-Time (JIT) provisioning workflow for temporarily elevating permissions via a script. In an emergency, end-users don't have to wait for manual group additions.
Centralizing IT Procurement and Spend in AWS
Sovrn procures JumpCloud through the AWS Marketplace, where it also acquires other mission-critical applications like Jira, Confluence, and Slack.
"One of the main reasons for that is to centralize spend and make it easier to track,” says Starbuck.
Final Thoughts: Focus on the User, Not the Device Count
Starbuck offers advice to organizations considering a solution: “A big selling point is the way JumpCloud has been modeled; they are focused on users, not device count.” He concludes that this user-centric model makes JumpCloud the clear winner, especially for companies with multiple devices per employee.
“Overall, JumpCloud has reduced fatigue and friction for my team. We use literally almost every single feature set that JumpCloud has to offer, and I can’t recommend it enough.”
About JumpCloud
At JumpCloud, our mission is to build a world-class cloud directory. Not just the evolution of Active Directory to the cloud, but a reinvention of how modern IT teams get work done. The JumpCloud Directory Platform is a directory for your users, their IT resources, your fleet of devices, and the secure connections between them with full control, security, and visibility.
About Version 2 Digital
Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.
Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.